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IT Service Management Based on ITIL V3, pocket guide

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IT Service Management Based on ITIL V3, pocket guide
ISBN: 9789087531027
Julkaisuvuosi: 2007

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This Pocket Guide is a concise summary of the ITIL version 3. A quick, portable reference tool to this leading standards within the Service Management community. What are the key service management processes? What is the .lifecycle. approach

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Tuote lisätty: 15.04.2008.
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IT Service Management Based on ITIL V3, pocket guide IT Service Management Based on ITIL V3, pocket guide
14.95EUR